Guest reviews of Hampton Inn & Suites Newark-Harrison-Riverwalk
Here you can find verified reviews our users posted on this website
Sam
5 months ago
Clean and spacious rooms with a pleasant river view. Parking fees were unclear, and the shuttle service was inconsistent.
Willie
6 months ago
Great location and clean rooms, but indoor pool was closed during our stay.
Bryan
6 months ago
Convenient location near Broad Street Station with a shuttle to Penn Station is a plus. the manager’s attitude during the incidentals surprise was disappointing; I felt brushed off. The room, while generally clean, had brown stains on the sheets and burnt carpet. Parking was a hassle—limited spots and unclear fees left me frustrated. WiFi didn’t work well, and charges on my card were confusing. The staff lacked friendliness and helpfulness, which really dampened the experience. I expected more for the price. Definitely room for improvement here.
Alice
7 months ago
Clean and well-maintained rooms. Breakfast was basic but satisfactory. Parking is an additional charge of $19 per night, which seemed misleading and inconvenient. Staff was friendly and helpful.
Joan
7 months ago
Proximity to two train stations is a clear advantage. Within a 20-minute walk, exploring the area becomes seamless. The room was clean and well-maintained. Housekeeping deserves praise for their efforts. the check-in process was sluggish. We waited 40 minutes past the stated time; many guests faced the same issue. The breakfast was subpar, lacking freshness and variety. The staff, while mostly friendly, had moments of indifference. Noise from the trains and inconsiderate neighbors disrupted sleep. parking was a challenge. An unexpected fee added to frustrations. Management needs to improve communication and responsiveness. With adjustments, this place could shine.
Jamie
7 months ago
I was really frustrated with the check-in process; we arrived late, and our room wasn’t ready for an extra 40 minutes. And the staff seemed overwhelmed, making the whole experience even more disappointing. It just wasn’t what I expected.
Neil
8 months ago
It was just a proper fit for a short interlude in Newark with best value for money ratio. The bed was extremely comfortable.
Pat
8 months ago
This hotel is conveniently situated about a 20-minute walk from the South Broad Street train station, making it super easy to hop on a train to get to Penn Station in NYC in just 25 minutes, plus you're within a pleasant stroll of the Newark Museum, just under a kilometer away, as well as Military Park and the Prudential Center which is less than two kilometers, giving you plenty of great options for walking and sightseeing right nearby, and the breakfast had a nice variety to fuel your adventures, but the parking situation could be more straightforward, as it costs $15 per day and options for street parking can feel a bit shady.
Eric
9 months ago
The room was cozy and spacious, with a comfortable mattress. Temperature control was an issue; the air conditioning failed for a night, making it quite hot. The bathroom was clean, but the sink drained slowly, requiring temporary use of the kitchen sink. Some fixtures, like the light switch plate, needed attention, and the bed creaked, though it didn’t affect sleep quality. Noise levels were manageable overall, but proximity to some external disturbances lingered. Breakfast options were decent, but the scrambled eggs were especially dry. Staff friendliness varied, with some moments of disconnect during check-in.
Laura
9 months ago
Great access to ski slopes! Clean rooms and friendly staff made for a nice stay.
It wasn't inexpensive, but it’s still reasonable.
Vincent
10 months ago
I had an absolute blast at the hotel! The indoor swimming pool was a perfect way to unwind after a day of excitement. Plus, the staff was super friendly and made me feel right at home!
Would recommend! ❤️🌟
Alan
10 months ago
The location is perfect for traveling to New York, very convenient.
Bruce
10 months ago
Cozy room, cozy location with a comfortable bed and a convenient bus service that gets you to the airport and nearby railway station for easy travel.
There was nothing I didn't like.
Sylvie
10 months ago
The breakfast buffet always has a mouthwatering spread, keeping everyone energized. The Riverwalk behind the hotel offers a picturesque spot for morning strolls and evening relaxation.
The customer service could use a major attitude adjustment.
Ralph
10 months ago
While the Hampton Inn & Suites Newark-Harrison-Riverwalk boasts a prime location, the breakfast offerings could use enhancement, and staff responsiveness at times felt inconsistent.
Jacob
11 months ago
cordial staff, clean rooms, convenient location
Chris
1 year ago
The AC and TV controls were super easy to use, didn't need a Ph.D. to figure them out! Plus, the room was kept cozy and quiet thanks to the top-notch AC unit. Also, the location was spot-on for where I needed to be, major convenience!
The staff could use a bit of a friendly touch, felt a bit off at times. It was a challenge to communicate needs, didn't feel at ease approaching them.
Ben
1 year ago
Spacious, clean rooms; friendly staff; delicious breakfast; convenient parking; helpful shuttle service.
Felt secure, no issues at all.
William
1 year ago
I was a bit disappointed with the heating in the room as I am anemic and the room temperature could not go above 74 degrees, leaving me feeling cold throughout the night. The air conditioning was also a bit tricky as there was no remote control, making it difficult to regulate the temperature, and my niece ended up feeling too cold. I also wished there were tea and coffee facilities in the room as I enjoy having a warm drink in the morning, but unfortunately, those were not provided. the free Wi-Fi in the rooms was reliable and allowed me to stay connected during my stay. I appreciated having access to laundry facilities as it made it convenient to freshen up my clothes after a long day of exploring the city. The sitting area in the room was comfortable, and I enjoyed relaxing there with a cup of coffee, even though the coffee machine was a bit low and hard to use without bending down. The AM/FM alarm clock was a nice touch, helping me wake up on time for my daily activities. Although there were no garden furniture available, I found the shops and commercial services nearby convenient for picking up any essentials I needed.
Sam
1 year ago
Spacious rooms and nice river views. Staff needs improvement and breakfast is chaotic.
Ray
1 year ago
Stayed in a spacious room with a budget-friendly rate. Convenient location near important attractions. Staff was friendly and helpful.
Issues with cleanliness, such as a strong chemical smell in the room and a dirty coffee machine. Front desk and cleaning staff were not accommodating.
Ian
1 year ago
I had a blast with the free breakfast bag, the comfy hotel bed, and the fantastic staff. Their attention to detail is impeccable!
I loved feeling like I was on a noisy train all night long. Great sleeping experience!
John
1 year ago
My stay at a conveniently located hotel was comfortable and enjoyable. The room was clean and well-maintained, with all the necessary amenities. The staff at the front desk were friendly and helpful, ensuring a smooth check-in process. I especially appreciated the free Wi-Fi in the room, which made it easy for me to stay connected. The hotel also had a swimming pool, although unfortunately, I didn't have time to take a dip. a positive experience.
The parking situation. There was a charge for parking, which wasn't mentioned beforehand.
Arthur
1 year ago
we had a comfortable stay at Hampton Inn. the staff was always nice and helpful. we enjoyed the clean and comfortable rooms and the regular breakfast.
There was nothing I didn’t like 😊
Edgar
1 year ago
the hotel was super clean and our room was comfy. it's a quick walk to prudential center. great for events! easy train ride to nyc. sam - the evening receptionist - was awesome and went out of his way to make our stay great.
100% Recommend.
William
2 years ago
We experienced a smooth check-in process, and the location was conveniently close to the Prudential Center. The comfortable beds ensured a good night's sleep. We enjoyed our stay at Hampton Inn, despite a few minor inconveniences. I'll recommend this hotel.
John
2 years ago
Chose hotel for proximity to Aljira A Center for Contemporary Art. Pleasantly surprised by free shuttle service.
Unexpected extra charges on credit card.
Good
